Xint has updated its Privacy Policy effective August 11, 2025.
Xint’s Privacy Policy describes how Xint collects, uses, and discloses your information.
This Privacy Policy also explains your choices surrounding how we use your personal information, which include how you can object to certain uses of the information and how you can access and update certain information.
Here are some important definitions to help you understand our terms and this Privacy Policy:
Theori, Inc., and our relevant affiliates are referred to as “Xint,” “we,” “us,” and “our.”
Our public websites, including xint.io, are referred to as the “Website.”
Our online software-as-service platform Xint, is referred to as the “Services.”
We collect information when you provide it to us, when you use our Website or Services, and when other sources provide it to us, as further described below.
A. Information You Provide to Us
Account Creation: When you create an account or otherwise use the Services, we collect information such as your email address and password.
Profile Update: When you update your profile, we collect information such as your name, and profile photo.
Your Communications with Us: We collect information from you such as name, email address, company name, and phone number when you request information about our Services, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.
Payment Information: When you purchase a subscription to the Services, you will need to provide payment information (e.g., financial account details, shipping information) to process your subscription. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services. Payment information is stored and processed by our payment providers on our behalf.
Marketing and Surveys: We may sometimes run surveys for research purposes and promotions for marketing purposes. If you choose to participate, you give us information which may include contact information and other information about you, as well as your responses to our questions and your feedback.
you may be asked to provide certain information
Conferences, Trade Shows, and Other Events: We may attend conferences, trade shows, and other events where we collect contact information from individuals who interact with or express an interest in the Services.
B. Information Collected Automatically
Automatic Data Collection: We keep track of certain information about you when you visit and interact with our Website or Services. This information may include your Internet protocol (IP) address, cookie identifiers, details about your browser, operating system or device, location information (including inferred general location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Website or Services, information about the links you click, information about how you interact with the Website or Services, including the frequency and duration of your activities, and other information about how you use the Website or Services. Information we collect may be associated with accounts and other devices.
Cookies, Pixel Tags/Web Beacons, and Analytics Information: We and third parties may use cookies, web beacons, pixels, tags, and other tracking technologies (which we will refer to collectively as "Technologies") to help us gather statistical information in order to improve your experience with the Services, save your preferences, and to provide you offers. These Technologies may be used to track you across devices and websites over time. Most web browsers automatically accept cookies and session IDs, but you may be able to disable cookies by making the appropriate selection from your browser options. Note that by doing so, the functionality of our Services may be limited. To find out more on how to disable cookies, refer to our help center.
Analytics: We may also use third-party service providers to collect and process analytics and other information on our Website or Services. These third-party service providers may use Technologies to collect and store analytics and other information. They have their own privacy policies addressing how they use the analytics and other information and we do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.
C. Information from Other Sources
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Website or Services through a third-party application, such as a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.
We use your information for a variety of business purposes, including to:
Provide the Services or Requested Information, such as:
Fulfilling our contract with you;
Identifying and communicating with you, including providing newsletters and marketing materials;
Managing your information;
Processing your payments (which are processed and stored by our third-party payment processors on our behalf) and otherwise servicing your purchase orders;
Responding to questions, comments, and other requests;
Providing access to certain areas, functionalities, and features of our Services; and
Answering requests for customer or technical support.
Serve Administrative and Communication Purposes, such as:
Pursuing legitimate interests, such as research and development (including marketing research), network and information security, and fraud prevention;
Sending communications about new product features, promotions, Xint's strategic partners, and other news about Xint;
Measuring interest and engagement in our Services, including analyzing your usage of the Services;
Developing new products and services and improving the Services;
Ensuring internal quality control and safety;
Authenticating and verifying individual identities;
Carrying out audits;
Communicating with you about your account, activities on our Services and Privacy Policy changes;
Preventing and prosecuting potentially prohibited or illegal activities;
Enforcing our agreements; and
Complying with our legal obligations
Facilitating Collaboration in an Organization: If you join an Organization, Xint may share basic information about you such as your name, email address, and profile picture, with the other users of the Organization.
Managing Organization for Companies: Xint may share information about you and any Organization owned or managed by you with your company. Such information could include your name, email address, and profile picture, as well as the Organization name, creation date of your Organization, and content within your Organization with your company.
Marketing of Products and Services: In accordance with applicable legal requirements, we may use your information to tailor and provide you with content and advertisements. If you have any questions about our marketing practices or if you would like to opt out of the use of your information for marketing purposes, you may contact us as set forth below.
Consent: We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
De-identified and Aggregated Information Use: We may use de-identified and/or aggregated information that can no longer be reasonably linked to you or your device from the information we collect. De-identified and/or aggregated information is not subject to this Privacy Policy, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.
Subprocessors: Below is the list of Subprocessors and how we use their services.
[Infrastructure]
We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| AWS | Hosting and storage systems provider | USA, South Korea |
[Customer and Support Services]
We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| Typeform | Support services | Spain |
[Business Operations]
We use these Subprocessors to manage our business and continue providing you services. From internal documentation to analytics these services are used behind the curtain to help us plan and run the business smoothly.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| Event logging for analytics | USA | |
| Naver | Event logging for analytics | South Korea |
| Posthog | Event logging for analytics | USA |
| Postmark | Email messaging | USA |
| Slack | Event handling | USA |
How We Use Automatic Collection Technologies: Our uses of Technologies fall into the following general categories:
Operationally Necessary;
Performance Related;
Functionality Related.
We may disclose your information to the following categories of third parties:
Service Providers: We may disclose information we collect about you to our third-party service providers. The categories of service providers to whom we entrust your information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment and transaction processing; (v) customer service activities; (vi) the provision of IT and related services; and (vii) fraud prevention and user authentication.
Business Partners: At your request, we may provide information to business partners to provide you with a product or service of interest to you. We may also provide information to business partners with whom we jointly offer products or services.
Affiliates: We may disclose information to our affiliated entities, who are under common ownership and/or control with us.
We may disclose your information to other third parties, including other users, in the following circumstances:
Organizations: We allow customers to access the profile information of users within their company, including to allow such companies to validate that such user is actually authorized by such company to use the Services.
Disclosures to Protect Us or Others: We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. When we engage in such transfers, we endeavor to safeguard your information consistent with the requirements of applicable laws.
General: You may have the right to object to or opt out of certain uses of your information. Where you have consented to the processing of your information for a specific purpose, you may withdraw that consent at any time by contacting us as described below. Even if you opt out, we may still collect and use your information for other purposes that were not based on your consent.
Email Communications: If you receive an email from us and do not want to receive future emails from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Policy).
“Do Not Track”: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications that you do not wish such operators to track certain of your online activities over time and/or across different websites. Like most online services, we do not currently respond to Do Not Track signals. However, as discussed below in the “Your Privacy Rights” section, we do honor legally-recognized browser-based mechanisms (such as the Global Privacy Control designed to signal your opt out choices under certain state laws).
Cookies: You may stop or restrict the placement of Technologies on your device. You may be able to disable cookies by making the appropriate selection from your browser options. Note that by doing so, the functionality of our Services may be limited. To find out more on how to disable cookies, refer to our help center.
Depending upon your location and in accordance with applicable laws, you may have the right to:
Access information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic information transferred to another party.
Request Correction of your information where it is inaccurate or incomplete.
Request Deletion of your information, subject to certain exceptions prescribed by law.
Request Restriction or Object to Processing of your information.
Not be Discriminated Against by us for exercising your privacy rights.
If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws, and in some circumstances may need to deny your request in whole or in party (e.g., if we have a legal obligation to maintain your information for a certain purpose). To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to submit your request via your account. You have the right to submit a request through an authorized agent, but we will require the agent to provide us with your written permission, and we may need to confirm your identity before processing the agent’s request.
Depending on your location of residence, you may have the right to appeal our response to your request. In such circumstances, we will inform you of the right to appeal and the appeal process.
Request restriction on selling or sharing of "personal information": We do not provide information about your device and online browsing activities to third-party advertising providers for targeted advertising and related purposes.
We store the information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using the Services or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
Our Services are intended for general audiences and are not directed at children. If we become aware that we have collected data without legally valid parental consent from children under an age where such consent is required, we will take reasonable steps to delete it as soon as possible.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your information violates applicable law.
We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Theori, Inc. 501 Congress Ave Suite 150, Austin, TX 7870, United States